Our three point no quibble guarantee
Unlike many guarantees you see, our no quibble guarantee is real and takes the worry out of your IT cleaning decisions. Our no quibble guarantee forms one of the key pillars in our commitment to delivering to you a consistently high level of customer service.
1. Service quality guarantee
We pride ourselves on the consistency of our service and we regularly train all of our Operatives to ensure that our customers are completely satisfied with the quality of our work.
If for any reason you are unhappy with the standard of our work or are not satisfied for any reason, simply contact us within 48 hours of the work being completed and we will, at no extra cost, rectify your complaint within 7 working days.
2. Price guarantee
We will always offer you a fixed unit price, or in the case of Data Room cleaning, a fixed price, on the work that we carry out for you. This means that the work will be completed on budget, without any hidden fees or surprises, so that you know exactly where you stand. If we are asked to clean any additional equipment whilst on site we will happily do this for you and will record this extra work on your job card which will be charged for at the agreed rate.
3. Product guarantee
Many of the specialist products we use are unique to Techclean and have been developed specifically for deep cleaning IT equipment. They have all been tried and tested as being safe to use on both the hardware and to the user.a