Call Centreitis

Call Centreitis

Apr 1st 2019

Agent absenteeism in call centres is an industry-wide problem, so you’re not alone. Stress, pressure and intensity – all are quoted as contributory factors...

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Server Invaders

Server Invaders

Mar 1st 2019

Despite having the highest security around your IT – there’s one invader that you can’t keep out. One that could do more damage than...

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